Resume

Education

1998-2001

Gujarat University

Bachelor Of Commerce

Graduated from Gujarat University in Commerce where Accounts was major subject of study

2011

ITIL Foundation

ITILv3

The ITIL means Information Technology Infrastructure Library. ITIL is framework to delivery and maintenance IT Services. I have been certified in ITILv3

Experience

January 2020 – Current

Yet to decide

Entrepreneur, Cyber Security and IT Infra Consultant

After Spending 18 Years doing job at various companies and various positions. I have started my own venture. I am currently providing consulting work for Cyber Security which includes but not limited to Web Security Solutions that is SSL Certificate, HTTP Security Headers, WAF Implementation, Web Penetration Testing. Email Security, which includes managing Hardening mail server with spam/malware and phishing solutions. Helping companies to make sure there won’t be Phishing email sent from their domain. I also do IT/Cloud Infrastructure projects where I am more into Server Administrator work instead of DevOps. I also working on PKI and Encryption solutions to make sure that Data Security and privacy works.

2008 – 2020

Tuncer Infotech Pvt. Ltd. (TheSSLStore)

IT Manager

I have handled Server Automation as well as doing Routine Day to Day system Administrative jobs. I was Looking for Hardware and Software requirement.
I was working as L3 and L4 support for windows server administration.
I have done around 1000 SSL Installation for customers across the globe on various Servers that includes SAP, Apache, Ngnix, Tomcat, JBoss. I was handling team of 10 People which includes system administrator as well as customer support team. I was actively involved and coordinating with India based resellers to help them to boost their sales as well as work with them with solution needed for their customers. On management front I was doing task allocation and get work done in projected time from team as well as planning Project execution and implementation. I was actively involved in physical data center to AWS Cloud Migration as well as helping company to decide AWS Cloud Strategy.

2007 – 2008

IBM India Pvt Ltd

Senior Operation Lead Specialist

Configuring Veritas Backup Client
Configuring NAS and SAN at client
Securing server as per requirements.
Server health check including disk space check and Anti Virus Check and troubleshooting
Problem, Change and Incident management
Managing HP OmniBack Backup Software. Monitoring, Backup Scheduling.

2006-2007

Tuncer Infotech Pvt. Ltd. (TheSSLStore)

Sr. System Administrator

I was working as Sr. System Administrator. I was handeling windows 2003 servers majorly for webhosting… also I am looking after mail servers related to hosting like.. SmarterMail. I have also implemented Jabber Server with MSSQL 2000 as database store. i have also implemented firewall solution.

2004-2006

Byte Technosys Pvt Ltd

Sr. Support Executive

Installation & Configuration and maintenance of Windows 2003 Advanced Server, Windows 2000 server, Windows 2000 Professional.
Handling trouble IIS Web Hosting ticket system and resolving customer problems related to their a) websites like site response time, setting sites on separate application pools, checking ASP code, updating site reports, b) mails like mail sending & receiving issues, mail aliases and forwarding, mailing lists and c) databases like creating user database, restoring a database for user, scheduling backups, creating database users d) FTP Client Configuration e) MS Front Page and basic scripting related issue etc
Installing and maintaining network and data communication hardware and software environment.
Installation, Configuration and maintenance of IIS 6.0 Web Servers, Hosting Panel like HELM 3.x with Third Party Mailing Solution like Smartermail, Mdaemon, Imail.

Certificates

Freshdesk product expert certification

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Freshdesk is one of the leading customer support and customer management and engagement tool used by many companies. I have been certified by Freshworks Inc for Freshdesk product expert certification.

Microsoft Certified Solution Associates

D713-6142
I have completed Microsoft Certified System Engineer Course as well as got certification. After completing MCSE in 2002. I have Completed MCSA in 2012

Certified Ethical Hacker

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EC-Council is one of the known Cyber Security Certification authority. I have completed Training as well as I have passed their Certified Ethical Hacking exam.

Security+

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CompTIA is one the pioneer in IT certifications. They are offering CompTIA Security+ Certification. I have passed the certification exam and got the certificate.

Managerial/Inter Personal Skills

Communication Skill

95%

Team Working

80%

Problem Solving

85%

Decision Making

90%

Technical Skills

Managing IT Infrastructure Cloud/Physical

90%

Deploying PKI Solution/Privacy Protection

90%

Website Security and Penetration Testing

90%

Technical Troubleshooting

90%